Changelog
Follow up on the latest improvements and updates.
RSS
Improvements
- Live Call Hold Stream Uplift– The old system was slow and inefficient, so we have deployed an almost instant solution so callers can hear your radio station live whilst on-hold. We have two regions available for this feature (US West & AU East).
- Caller Intent/Notes– We think that caller intents/notes are a very important part of handling phone calls when live on-air. That's why we are showing caller intent/notes at all times within your studio panel (when populated). Keep your presenters well-informed of every call.
- Call Transfers, Simplified– Need to transfer a call between your screener and studio endpoints? We admit, our previous implementation of call transfers was slow and unreliable. We've removed the 'Transfer' option and now only show a 'Transfer & Hold' icon. It's one less decision you have to make!
Bug Fixes
- Call transfers between studio and screener endpoints were dropping, fixed by issuing correct callUUID's upon transfer
- Calls stuck on hold and couldn't be transferred when using live call hold music, fixed by scrapping old system and implementing new hold system
🪲 Spot a bug? Let us know via live chat!
👂 Got any feedback? We'd love to hear it.
improved
Update
📱 SMS/MMS block updates
We're uplifting our blocks in studio panels with better customization options and accessibility enhancements. We've started with the SMS/MMS block.
New features include:
- Customization options for font size, colors, image sizes and listener profile visibility toggles;
- Customization for date display (relative or full);
- Live sync of deleted messages from dashboard (messages will be auto-removed from the studio panel);
- Live sync of blocked listeners via dashboard (all messages from the blocked listener will be auto-removed from the studio panel);
We'll be adding these features to more blocks over the coming days.
⚡️ Got any feedback, suggestions or questions relating to this update? Let us know via live chat!
new
New Feature
Consumer: Meta Radio by Media Realm
You can now pull now playing data direct from your Meta Radio on air endpoint! As requested, we have just enabled the Meta Radio (by Media Realm) consumer.
To add a new Meta Radio consumer, simply log in to your Dashboard and head to Station > Consumers > Add Consumer.
fixed
Outage
Fixed: Facebook/Instagram connection outage
The Facebook/Instagram connection is back online, if you encounter any further issues, please reach out to us!
---
Earlier:
Hi everyone,
We have been notified of an outage with our Facebook/Instagram connection, we are working with Meta to get the service back up as soon as possible.
At the moment we are just awaiting verification on Meta's end before we can push our fix live.
Thanks for your patience!
improved
Server Performance ⚡️
Just a quick update, we have switched over to our higher performance servers today after two months of thorough testing. This should further decrease page load times compared to our old server stack.
If you don't already know, Studiio had a 72% performance increase over Broadcast Launch. These latest updates push that figure up to 85%!
We have also increased our database performance by 30% through optimizations and memory upgrades.
We encourage all BETA testers to make a transition over from Broadcast Launch to enjoy the increased performance, more features, and better stability.
This is one of our final steps before we launch to the public later this year. So we would highly value your comments, bug requests and critique over the coming months 😄
If you encounter any issues or have any questions, please reach out to us!
new
New Feature
Linked Shows
Wondering what show was on-air at the time of an SMS, phone call, email, Facebook message or Instagram message? Now you can!
You can now view linked shows on all of your communication channels via the Dashboard.
Check it out for yourself!
📅 Don't have your schedule set up yet? Get started now!
💬 Don't have your socials linked yet? We support Facebook, Facebook Messenger, Instagram and Instagram Direct.
Any issues, comments or feedback? Let us know via the chat bubble 👍
new
New Feature
Studio Panel On-Boarding & Templates
We have just added is the ability to pre-populate a new (blank) studio panel with a template of our most popular blocks. This makes setting up a new studio panel much quicker and easier.
We have also added a quick overview/guide for those who are new studio panel and wish to know how to customize/add blocks.
We thank everyone for their valuable feedback and suggestions. Without your input, this feature would not come to fruition 😄
You can add your own Studiio BETA feedback or suggestions here.
If you have any questions or concerns, please reach out to us!
new
New Feature
Email block
The Email block is now available in your Studio Panels. Receive incoming emails directly to your studio!
Broadcast Launch customers will need to re-setup their email accounts to use this block. Please reach out to us if you need assistance in setting up your email account in Studiio.
If you have any feedback, suggestions or issues, please reach out to us via live chat 😄
We're close to launching publicly, right now we are building our front-facing website to showcase all our features, pricing and resources.
We are looking for users who are willing to provide feedback on our new website! We need to understand if our website provides clear features, an easy to understand layout, and if it portrays an accurate representation of our software.
If you're interested, reach out to us. We'll be in touch in the coming months.
new
New Feature
New Feature: Full screen persistent alerts
Ever needed to get your message across to presenters with impact? You can now set up persistent full-screen alerts.
Try it now by heading to Station > Alerts and adding a new alert that is:
- Immediate (not scheduled)
- Persistent (remains on screen until dismissed)
- Full Screen
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